FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR OPENING TIMES?

Boo Boo’s Boutique trade Monday - Friday 9-5pm GMT, excluding public holidays.

WHAT PAYMENT METHODS DO YOU TAKE?

Your card payment will be made through STRIPE, using their own secure server. 

DO YOU SHIP WORLDWIDE?

Yes we do, we ship via Royal Mail. Your shipping costs will be automatically calculated at checkout but if you have any queries or questions regarding shipping please e-mail us at woof@booboosboutique.com

WHAT ARE YOUR POSTAGE COSTS?

It’s very important for us to keep the P&P as economical as possible and we make no profit from P&P.  Costs will vary depending on the weight, size and service required so we’ve made it easy for you in that your postage costs will be automatically calculated at checkout but if you have any queries or questions please e-mail us at woof@booboosboutique.com 

WHAT ARE YOUR CANDLES MADE FROM & ARE THEY SAFE FOR ANIMALS?

Our odour neutralising candles are made from soy, they’ve been carefully blended with essentials oils that are safe to burn around animals.  Our candles come in four fragrances and each one is hand poured and made in the UK.

HOW DOES THE PACKAGING YOU USE IMPACT ON THE ENVIRONMENT?

This is a very important matter for us at Boo Boo’s Boutique, so we are pleased to say that all of our packaging is recyclable, biodegradable and compostable, using only vegan dyes and glues.